What is HoduCC Contact Center Software?
“HoduCC” is a comprehensive and consolidated contact center software. It guarantees to provide the best call center software that suits best for all types of call centers. Being one of the top Voice over Internet Protocol (VoIP) solutions providers across the globe, HoduSoft ensures that this contact center software offers intelligence, security, and advanced features. HoduCC has been designed in a way to make sure that user loyalty is built and the customers’ expectations are accomplished.
Doesn’t matter what your business size is, HoduCC is most affordable Contact Center Software for small businesses as well.
HoduCC allows customer support teams to provide personal, productive phone support within an omnichannel customer journey. Hodusoft helps to growing call center teams to resolve customer issue faster, measure and improve call support operations, and deliver excellent customer experience. With corporate-class call center software execution and consumer-like ease of use, HoduCC comfortably accommodates to the expanding needs of sales and support teams and their end-user, resulting in increased client satisfaction, productivity and cost-effective.
Features
Predective Dialler
Auto Dialler
Remote Agent
Skill Based Routing
Single & Multi Tenant
Web-Based Technology
Automatic Call Distribution
Multi Level IVR
Call Forwarding to Mobile
WebRTC Phone
Realtime Analytics & Reports
Highly Secure
Call Recording
Call Bridging